U N D E R S T A N D T H E P R O B L E M F I R S T .
R E P A I R L A T E R .
K. Chen
Call or WhatsApp
07496 623 347
Usually reply within a few hours.
Thermal & damp inspections to help identify the cause of moisture, heat loss and condensation issues.
Based in Torbay, covering Torquay, Paignton, Brixham and surrounding areas .
Specialist in moisture and thermal bridge diagnostics for homeowners and landlords.
What this inspection is
and what it is not
What this inspection IS
This is a non-invasive diagnostic inspection focused on identifying thermal patterns, moisture indicators and anomalies that may suggest underlying issues within the building fabric. The inspection uses thermal imaging and moisture measurements to help locate areas of heat loss, condensation risk and abnormal moisture behaviour, without opening up walls or carrying out destructive testing.
What this inspection IS NOT
This inspection is not a structural survey, a condition survey or a compliance assessment. It does not provide certification, confirm causes, specify repairs or replace reports produced by chartered surveyors, engineers or building control. Any findings should be considered diagnostic indicators only and may require further investigation by an appropriately qualified and independent professional, depending on the nature of the issue identified.
Not sure what’s causing the problem?
If you’re dealing with recurring damp, condensation, cold spots or unexplained moisture, this inspection helps identify what may be happening behind walls or ceilings — before opening anything up.
The goal is clarity, not assumptions.
When to call us...
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Damp patches on walls or ceilings
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Mould that keeps coming back
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Cold spots or rooms that are feel difficult to heat
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Condensation on windows or walls
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Musty or damp smell
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Peeling paint or bubbling plaster
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Stains that appear after rain
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Underfloor heating irregularities or uneven thermal distribution
Identifying the cause early often helps avoid unnecessary repairs
What is included in the inspection
The methods may include the following depending on the inspection and package selected
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Thermal imaging survey
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Moisture measurements of materials where required
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Air humidity and dew point measurements
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Ventilation and airflow checks where relevant
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Endoscope inspection where access allows
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Visual inspection of accessible areas
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Written report with findings, observations and possible contributing factors
How the inspection works
1. We discuss the problem and areas of concern.
2. The inspection is carried out using non-invasive methods.
3. In some cases, a small access hole may be required to inspect hidden areas using an endoscope. This is only carried out with the owner's written consent, where necessary.
4. A written report with findings and observations is provided within 48 hours.
The inspection is non-invasive and diagnostic in nature. It does not include structural repairs or destructive investigation.
Small access holes may be sealed, but decorative repairs are not included.
Independent diagnostic inspection
Non-invasive thermal and moisture assessment.
Clear written report provided within 48 hours.
No repair work - diagnosis only.
Inspection Packages
Thermal Inspection
£175
Single-room diagnostic : £120
Two areas diagnostic : £150
Three areas diagnostic : £175
Additional areas : £50
Duration: approx. 30-45 minutes
Thermal imaging inspection used to identify :
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heat loss
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cold bridges (thermal bridging)
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insulation irregularities
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abnormal temperature patterns
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potential air leakage
If abnormal patterns are detected, a full diagnostic inspection may be recommended.
Includes diagnostics for up to 3 internal areas.
Additional areas : £50 each.
Duration: approx. 30-45 minutes
(depending on property size).
An area includes any space inspected and reported
(such as bedrooms, living rooms, bathrooms, kitchens, hallways or landings).
External thermal check may be carried out where necessary as part of the internal diagnostic process.
A written report with findings and observations is provided within 48 hours.
Full Diagnostic Inspection
(Most commonly chosen by clients)
£300
Single areas diagnostic : £150
Two areas diagnostic : £240
Three areas diagnostic : £300
Additional areas : £70
Duration: approx. 60-90minutes
Comprehensive thermal and moisture diagnostic inspection.
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condensation and mould growth
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penetrating damp
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thermal bridging (cold bridges)
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hidden moisture problem
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rising damp indicators
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heat loss
Includes diagnostics for up to 3 rooms or internal areas.
Additional areas : £70 each.
Duration: approx. 60-90 minutes
(depending on property size and complexity).
An area includes any space inspected and reported (such as bedrooms, living rooms, bathrooms, kitchens, hallways or landings).
External thermal or moisture check may be carried out where necessary as part of the diagnostic process.
Provides a more complete picture of the cause of damp, condensation or heat loss.
A written report with findings and observations is provided within 48 hours.
Travel within Torbay and nearby areas is included .
For locations further away, a small travel fee may apply depending on distance and travel time .
Any travel costs are always confirmed before booking .
All findings are based on non-invasive diagnostic methods and professional interpretation of thermal and moisture data.
Request an inspection
Tell me a few details and I'll get back to you usually within a few hours. No obligation.
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